Delete your Kelpwise account

In the app

1. Open Kelpwise and go to Settings.
2. Open Account.
3. Tap Delete account and confirm.

By email

Write to support@kelpwise.com with the subject "Delete my Kelpwise account", from the email address on your account. We may ask you to confirm it is you before we delete anything. We answer within one month.

What is deleted

• Your account details (email address, the name you gave and how you signed in).
• Your encrypted cloud backup, if you turned it on.
• Any partner pairing and the encrypted messages that went with it.
• The address we use to send you notifications.
• Your contact with our email provider, so the welcome email stops.

This is done on our server when you confirm, and anything left is removed within 30 days.

What is not affected

• Your habits, blocked apps, schedules and screen time are only on your phone. Deleting your account does not touch them. Uninstalling Kelpwise removes them.
• A Plus subscription is run by Google Play. Deleting your account does not cancel it, so cancel it in Google Play under Payments and subscriptions first if you have one.
• Anonymous usage counts are not linked to your account, so they cannot be looked up or deleted by account. You can turn them off in Settings > Privacy.